A Social Mediaphany
Yes, I’ll admit it. I thought Facebook was for stalkers and narcissists, Twitter a time-sucker, LinkedIn for head hunters and FourSquare just silly. It’s actually impossible to become Mayor, believe me; I’ve been trying at my local sushi restaurant and probably have mercury poisoning.
All fads soon to be pushed out by the next cool, hip thing.
Though, despite my cynicism, I've been checking in, liking, tweeting, posting, sharing, connecting, friending, following, becoming a fan and linking in with the best of them for years, which technically puts me in the category of early adopter, digital enthusiast and actually really knowledgeable on the whole thing. BUT I still wondered, does this actually (jargon alert) “move the needle?”
A cynic turned advocate -- the answer is YES. Okay, so all social media tools aren't for all businesses, products or services, but when you’re trying to efficiently reach the world at scale with your message to influence actions and behaviors, using social media tools as part of an overall PR campaign is effectiveness to the extreme. For anyone a secret cynic, think about this:
- Traditional PR feeds the social media beast which turns PR into a quantifiable lead generator. Coverage on a major blog blows up on Twitter and you can “track” (dirty word) buzz, customer sign-ups, sentiment, you name it. That’s pure value for marketers of any discipline.
- Facebook lets brands have relationships and conversations with consumers when and where they want to have them. A captive audience that opts-in to hear your message. Less waste.
- Let’s face it, sometimes things are explained better visually. From video interviews to product demos to branded entertainment and beyond, the opportunities are endless.